Entry-Level Student Support Representative

Year Up United; Whitehall (Lehigh County); On-site; USD 38,000 - 52,000; Full time

Job summary

Year Up United is seeking an Entry Level Customer Success Specialist to join our Customer Service & Support team. This role helps foster inclusive learning environments and enrich the educational experience of a diverse student body.

As a cornerstone of our nonprofit mission, you will provide exceptional support and guidance, helping students navigate their academic and career pathways effectively and connect them with Year Up's transformative programs.

Responsibilities

• Bridge the gap between students and Year Up's educational programs.
• Provide exceptional student support and guidance to help navigate academic and career pathways.

Job description

Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals passionate about fostering inclusive learning environments and enriching the educational experience of a diverse student body. As a cornerstone of our nonprofit mission, the Customer Success Specialist will be instrumental in bridging the gap between students and the transformative educational programs that Year Up offers. By providing exceptional support and guidance, you will help students navigate their academic and career pathways effectively.