Entry-Level Student Support Representative

Year Up United; Pennsylvania; On-site; USD 40,000 - 52,000; Full time

Job summary

Year Up United is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role focuses on supporting a diverse student body and helping navigate academic and career pathways.

You will provide responsive help, bridge communication between students and Year Up programs, and contribute to a welcoming, inclusive learning environment.

Responsibilities

• Bridge the gap between students and Year Up programs.
• Provide exceptional customer service and guidance to students in navigating academic and career pathways.

Job description

Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals passionate about fostering inclusive learning environments and enriching the educational experience of a diverse student body. As a cornerstone of our nonprofit mission, the Customer Success Specialist will be instrumental in bridging the gap between students and the transformative educational programs that Year Up offers. By providing exceptional support and guidance, you will help students navigate their academic and career pathways effectively.