Entry-Level Student Support Representative

Year Up United; Moon (VA); On-site; USD 36,000 - 46,000; Full time

Job summary

Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role supports a diverse student body within our nonprofit mission, helping students navigate academic and career pathways.

You will provide frontline guidance, respond to inquiries, and connect students with Year Up's educational programs to foster an inclusive learning environment. The position emphasizes empathy, clear communication, and teamwork to bridge gaps between

Job description

Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals passionate about fostering inclusive learning environments and enriching the educational experience of a diverse student body. As a cornerstone of our nonprofit mission, the Customer Success Specialist will be instrumental in bridging the gap between students and the transformative educational programs that Year Up offers. By providing exceptional support and guidance, you will help students navigate their academic and career pathways effectively.