Entry-Level Student Support Representative

Year Up United; Munhall (Allegheny County); On-site; USD 35,000 - 48,000; Full time

Job summary

Year Up in the United States is seeking an Entry Level Customer Success Specialist to join our Customer Service & Support team. This role focuses on guiding students through their educational and career pathways and ensuring a welcoming, inclusive learning environment.

You will provide responsive support, answer questions, and connect students with Year Up's programs. This entry-level position is ideal for someone passionate about education equity and ready to grow in a mission-driven

Job description

Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals passionate about fostering inclusive learning environments and enriching the educational experience of a diverse student body. As a cornerstone of our nonprofit mission, the Customer Success Specialist will be instrumental in bridging the gap between students and the transformative educational programs that Year Up offers. By providing exceptional support and guidance, you will help students navigate their academic and career pathways effectively.