Entry-Level Store Leader: Customer Service & Ops

Wegmans; Town of Canandaigua (NY); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Overtime & holiday pay

Health benefits

401(k) match

Scholarship program

LiveWell program

Job summary

Wegmans in New York is seeking entry-level leaders to coordinate and troubleshoot daily activities of customer service staff while participating in store management duties. You will lead a team, ensure tools and training are available, and act as a liaison across departments to deliver exceptional customer service.

The role offers exposure to both daytime and nighttime operations, with opportunities to participate in company projects and strengthen our culture and standards.

Qualifications

• Customer service experience in fast-paced retail or grocery settings.
• Ability to multi-task and adapt quickly to changing priorities.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Audit and coordinate day-to-day store operations across day and night shifts.
• Partner with department management to prioritize tasks and ensure checkout operations run smoothly.
• Lead and develop a front-end team, providing training and feedback.
• Deliver outstanding customer service and uphold Wegmans values.
• Assist in store projects and help foster a positive culture.

Skills

Customer service

Team leadership

Multi-tasking

Computer skills

Tools

Cash register

Job description

Wegmans in New York is seeking entry-level leaders to coordinate and troubleshoot daily activities of customer service staff while participating in store management duties. You will lead a team, ensure tools and training are available, and act as a liaison across departments to deliver exceptional customer service.

The role offers exposure to both daytime and nighttime operations, with opportunities to participate in company projects and strengthen our culture and standards.