Entry-Level Service Dispatch Coordinator – Calm Communicator

Tesim Electric; Austin (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Job summary

TESIM Electric, based in Austin, TX, is looking for a Service Dispatch Coordinator to manage service calls, technician scheduling, and customer updates, while ensuring thorough job documentation. No specialized electrical construction experience is required, and the team values dependable individuals who communicate clearly and take pride in accurate work.

You will receive service requests, schedule technicians by urgency and location, provide timely updates, and help close work orders by

Qualifications

• High school diploma or equivalent.
• Customer service, scheduling, retail, or hospitality experience preferred but not required.
• Calm phone presence, quick learning, and strong organization.
• Basic computer, email, and data-entry skills.

Responsibilities

• Receive service requests and collect clear information from customers.
• Schedule and dispatch technicians based on urgency, location, and availability.
• Communicate appointment updates and document work status in company systems.
• Help close work orders by confirming notes, time, material, and billing information.

Skills

Calm phone presence

Quick learning

Strong organization

Data entry

Education

High school diploma or equivalent

Job description

TESIM Electric, based in Austin, TX, is looking for a Service Dispatch Coordinator to manage service calls, technician scheduling, and customer updates, while ensuring thorough job documentation. No specialized electrical construction experience is required, and the team values dependable individuals who communicate clearly and take pride in accurate work.

You will receive service requests, schedule technicians by urgency and location, provide timely updates, and help close work orders by