Entry-Level Retail Personal Banker: Growth & Cross-Sell

Fifth Third; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

Fifth Third Bank in Greenville, MI is launching a Retail Personal Banker I track with a 4–8 week onboarding, including operations and Sales & Service rotations. The role uses a consultative process to identify customer needs and propose financial solutions, while handling teller transactions.

Selected candidates complete a certification demonstrating readiness for the Retail Personal Banker job family, focusing on new households and relationship depth with cross-selling opportunities.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to analyze customer financial needs and propose solutions.

Responsibilities

• Use the consultative sales process to build a thorough customer profile and identify current and future financial needs.
• Maintain in-depth knowledge of Retail products/services and recommend suitable solutions.
• Utilize CAMP and other approved Marketing tools to reach out to customers and set appointments for reviews.
• Primarily cross-sell to existing customers and engage in outside sales activities as directed.
• Establish close relationships with Business Partners and refer customers for holistic solutions.
• Consistently meet customer experience and production goals and drive revenue growth.
• Protect customer information and follow policies and procedures.

Job description

Fifth Third Bank in Greenville, MI is launching a Retail Personal Banker I track with a 4–8 week onboarding, including operations and Sales & Service rotations. The role uses a consultative process to identify customer needs and propose financial solutions, while handling teller transactions.

Selected candidates complete a certification demonstrating readiness for the Retail Personal Banker job family, focusing on new households and relationship depth with cross-selling opportunities.