Retail Personal Banker I: Financial Solutions & Growth

Fifth Third Bank; Northville (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank is offering a Retail Personal Banker I program in Michigan. Selected candidates complete a 4–8 week onboarding with rotations in operations and Sales & Service, followed by a certification to pursue a career in the Retail Personal Banker family.

The role emphasizes consultative selling to identify financial needs, cross-sell products, and build lasting relationships with customers while maintaining risk controls and adhering to policies.

Qualifications

• College degree or work experience with transferable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire customers.
• S.A.F.E. Act registration required at time of employment.

Responsibilities

• Use consultative sales to identify and meet financial needs.
• Cross-sell Retail products and deepen customer relationships.
• Coordinate with partners and set appointments for reviews.
• Assist in consumer loan and bankcard processes end-to-end.
• Maintain confidentiality and follow policies.

Skills

Sales skills

Customer service

Communication

Financial literacy

NMLS knowledge

Education

College degree or work experience

Job description

Fifth Third Bank is offering a Retail Personal Banker I program in Michigan. Selected candidates complete a 4–8 week onboarding with rotations in operations and Sales & Service, followed by a certification to pursue a career in the Retail Personal Banker family.

The role emphasizes consultative selling to identify financial needs, cross-sell products, and build lasting relationships with customers while maintaining risk controls and adhering to policies.