Entry-Level Retail Customer Service & Cash Handling

Goodwill of Silicon Valley; Hollister (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Goodwill of Silicon Valley is hiring a Customer Service Specialist I at our Hollister, CA store. This entry-level role focuses on welcoming customers, handling transactions, merchandising, and maintaining a clean, organized sales floor.

You will learn store operations, participate in round-up and Customer Ambassador programs, and support daily routines with a team in a busy retail environment.

Qualifications

• Knowledge of general arithmetic (adding/subtracting)
• Ability to follow directions and work cooperatively with others

Responsibilities

• Provide courteous and professional customer service, greeting customers and responding to inquiries promptly.
• Responsible for cash register operation, sales/monetary transactions, opening/closing procedures.
• To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager or member of management.
• To assist with inventory, display, merchandising and placement of donated and new product on the sales floor, store color pulls and price adjustments.
• To assist with recovery, picking/straightening up or arranging merchandise and housekeeping tasks to ensure a neat, clean and safe working environment, and maintaining merchandise in assigned areas of the store.
• To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.

Skills

Self-control

Customer interaction

Cash handling

English communication

Tools

Ten-key

Calculator

Cash register

Job description

Goodwill of Silicon Valley is hiring a Customer Service Specialist I at our Hollister, CA store. This entry-level role focuses on welcoming customers, handling transactions, merchandising, and maintaining a clean, organized sales floor.

You will learn store operations, participate in round-up and Customer Ambassador programs, and support daily routines with a team in a busy retail environment.