Entry-Level Retail Customer Experience Associate

Family Dollar LLC; Black Canyon City (AZ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Family Dollar LLC in Black Canyon City, AZ is seeking a Part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, and help maintain a clean, stocked, and secure store environment.

The role emphasizes excellent customer service, strong communication, and team collaboration, with duties including stock replenishment, merchandise unloading, and adherence to safety standards.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Sales assistance

Stock replenishment

Education

High school diploma or equivalent

Job description

Family Dollar LLC in Black Canyon City, AZ is seeking a Part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, and help maintain a clean, stocked, and secure store environment.

The role emphasizes excellent customer service, strong communication, and team collaboration, with duties including stock replenishment, merchandise unloading, and adherence to safety standards.