Entry-Level Reservations & Hospitality Specialist

Aisles & Abroad; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Structured onboarding

Reservation systems access

Professional development

Flexible work environment

Collaborative team culture

Job summary

Aisles & Abroad is seeking entry-level Customer Service Hospitality – Reservations in New York. You will assist clients with making and managing reservations for hotels, resorts, and travel-related services, ensuring clear communication and accurate booking details. Training and support are provided.

This role offers a structured onboarding, access to reservation systems, and a flexible work environment within a collaborative team.

Qualifications

• Strong communication skills with a customer-first approach.
• Organized with attention to detail.
• Comfortable using online systems and reservation tools.
• Ability to manage tasks independently.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services
• Provide clear and professional communication regarding booking details and availability
• Support the reservation process from inquiry through confirmation
• Review reservation information for accuracy, including dates and guest details
• Maintain organized records of client bookings and communications
• Provide follow-up support and respond to customer questions as needed

Skills

Communication

Organization

Reservation tools

Independence

Customer service experience

Job description

Aisles & Abroad is seeking entry-level Customer Service Hospitality – Reservations in New York. You will assist clients with making and managing reservations for hotels, resorts, and travel-related services, ensuring clear communication and accurate booking details. Training and support are provided.

This role offers a structured onboarding, access to reservation systems, and a flexible work environment within a collaborative team.