Reservations Associate – Entry-Level Hospitality & Service

Aisles & Abroad; Illinois City (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Structured onboarding

Reservation systems access

Professional development

Flexible work environment

Collaborative team culture

Job summary

Aisles & Abroad in the United States is seeking an entry-level Customer Service Hospitality – Reservations representative to assist clients with booking hotels, resorts, and travel services. This role emphasizes accuracy, clear communication, and a smooth guest experience.

No prior experience is required; comprehensive training and ongoing support are provided to help you succeed in coordinating reservations and managing booking details.

Qualifications

• Strong communication and a customer-first approach.
• Highly organized with attention to detail.
• Comfortable using online reservation tools and systems.
• Able to manage tasks independently.
• Experience in customer service or hospitality is helpful but not required.

Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel services.
• Provide clear, professional communication regarding booking details and availability.
• Support the reservation process from inquiry to confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Skills

Communication

Organization

Online reservation systems

Task management

Customer service experience

Tools

Reservation tools

Job description

Aisles & Abroad in the United States is seeking an entry-level Customer Service Hospitality – Reservations representative to assist clients with booking hotels, resorts, and travel services. This role emphasizes accuracy, clear communication, and a smooth guest experience.

No prior experience is required; comprehensive training and ongoing support are provided to help you succeed in coordinating reservations and managing booking details.