Remote Hotel Booking Support – Entry Level

Aisles & Abroad; New York (NY); Remote; USD 25,000 - 75,000; Full time

Benefits offered by this job

Remote work with flexible scheduling

Training and access to industry tools

Supportive team environment and Mentor

Performance-based earning potential

Travel-related discounts and perks

Opportunities for personal and career

Job summary

Aisles & Abroad is hiring Remote Customer Service Representatives to assist clients with researching and securing hotel accommodations. This fully remote role offers flexible scheduling and comprehensive training in a travel-focused environment.

You will handle inquiries via phone, email, and online platforms, maintain booking records, and collaborate with a supportive team to ensure a seamless client experience. A genuine interest in travel and hospitality is a plus.

Qualifications

• Must have strong communication and customer service skills.
• Professional, positive, client-focused attitude.
• Ability to work independently and manage time effectively.

Responsibilities

• Assist clients with selecting and booking hotel accommodations.
• Provide accurate information on hotel options, amenities, pricing, and availability.
• Respond to client inquiries via phone, email, and online platforms in a timely and professional manner.
• Maintain accurate records of client interactions and bookings.
• Collaborate with team members to ensure a smooth client experience.
• Stay informed on travel trends and hotel offerings.
• Participate in virtual training sessions and team meetings.

Skills

Strong communication

Customer service

Professional attitude

Independent work

Basic computer skills

Interest in travel

Job description

Aisles & Abroad is hiring Remote Customer Service Representatives to assist clients with researching and securing hotel accommodations. This fully remote role offers flexible scheduling and comprehensive training in a travel-focused environment.

You will handle inquiries via phone, email, and online platforms, maintain booking records, and collaborate with a supportive team to ensure a seamless client experience. A genuine interest in travel and hospitality is a plus.