Reservations Concierge - Entry-Level Hospitality
Professional Travel Group Hub
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Professional Travel Group Hub in New York, NY invites you to join as a Customer Service Hospitality – Reservations agent. You will assist clients with making and managing reservations for hotels, resorts, and travel-related services, ensuring smooth booking experiences.
This is an entry-level position with structured onboarding and training. No prior experience required; training and support are provided to help you develop excellent communication and organizational skills.
Qualifications
- Strong communication skills with a customer-first approach.
- Organized with attention to detail.
- Comfortable using online systems and reservation tools.
- Ability to manage tasks independently.
Responsibilities
- Assist clients with making and managing reservations for hotels, resorts, and travel-related services
- Provide clear and professional communication regarding booking details and availability
- Support the reservation process from inquiry through confirmation
- Review reservation information for accuracy, including dates and guest details
- Maintain organized records of client bookings and communications
- Provide follow-up support and respond to customer questions as needed
Skills
Tools
Job description
Professional Travel Group Hub in New York, NY invites you to join as a Customer Service Hospitality – Reservations agent. You will assist clients with making and managing reservations for hotels, resorts, and travel-related services, ensuring smooth booking experiences.
This is an entry-level position with structured onboarding and training. No prior experience required; training and support are provided to help you develop excellent communication and organizational skills.
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