Entry-Level Remote Vacation Planner

Medium; California (MD); Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

Structured onboarding

Remote work environment

Job summary

Medium is seeking a detail-oriented Vacation Planning Support Representative for a fully remote, entry-level role. You will help clients research destinations, coordinate reservations, and ensure accurate itineraries.

Structured onboarding and ongoing mentorship support your early career in travel planning. This position emphasizes clear communication, organization, and independence in a remote setting, with a focus on delivering excellent customer service and building confident client

Qualifications

• Strong written and verbal communication skills.
• Comfortable using online systems and digital platforms.
• Organized with strong attention to detail.
• Self-motivated and able to manage responsibilities independently in a remote setting.
• Customer service, hospitality, or administrative experience is beneficial but not required.

Responsibilities

• Assist clients with researching destinations, resorts, cruises, and vacation packages.
• Provide support during the reservation and confirmation process.
• Communicate clearly with clients regarding travel details, timelines, and requirements.
• Review booking information to ensure accuracy and completeness.
• Maintain organized records of client preferences and itineraries.
• Provide follow-up support before and after travel.

Skills

Written and verbal communication

Online systems

Organized

Self-motivated

Customer service experience

Job description

Medium is seeking a detail-oriented Vacation Planning Support Representative for a fully remote, entry-level role. You will help clients research destinations, coordinate reservations, and ensure accurate itineraries.

Structured onboarding and ongoing mentorship support your early career in travel planning. This position emphasizes clear communication, organization, and independence in a remote setting, with a focus on delivering excellent customer service and building confident client