Remote Vacation Planning Specialist

Medium; New York (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work

Training

Travel planning tools

Incentives and travel perks

Job summary

Medium is seeking a dependable Remote Assistant to support our vacation booking process. You will research destinations, prepare quotes, manage reservations, and assist clients with pre- and post-booking communication.

This fully remote position suits someone organized, detail-oriented, and passionate about travel. You will work with the planning team to ensure smooth bookings, timely updates, and excellent client service.

Qualifications

• Experience in customer service, hospitality, or admin support preferred.
• Strong attention to detail and time management skills.
• Excellent written and verbal communication abilities.
• Tech-savvy and comfortable using online tools and booking platforms.
• Ability to work independently in a fully remote setting.
• Must be 18 years or older with reliable computer and internet.

Responsibilities

• Assist in researching and recommending vacation packages, resorts, cruises, and accommodations.
• Support the preparation and delivery of travel quotes and proposals.
• Process and update bookings using supplier and agency tools.
• Communicate with clients regarding reservation details, changes, or special requests.
• Maintain accurate records of bookings and client interactions.
• Monitor supplier promotions and destination updates.
• Collaborate with team members to ensure excellent client service.

Skills

Written communication

Verbal communication

Time management

Detail-oriented

Remote work

Customer service

Booking platforms

Research skills

Tools

Online booking tools

Supplier tools

Job description

Medium is seeking a dependable Remote Assistant to support our vacation booking process. You will research destinations, prepare quotes, manage reservations, and assist clients with pre- and post-booking communication.

This fully remote position suits someone organized, detail-oriented, and passionate about travel. You will work with the planning team to ensure smooth bookings, timely updates, and excellent client service.