Emergency Communications Trainee - Start Dispatch Career

911 Emergency Communications; Senatobia (MS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Arkabutla, MS invites applicants to join as Dispatcher Trainee or Telecommunicator Trainee. Trainees learn call-taking, incident documentation, radio procedures, and dispatch operations under supervision. Training may include classroom work, simulations, and shifts that may involve nights and weekends.

Candidates should have a high school diploma or equivalent, basic computer skills, and clear communication. Some customer service experience is useful.

Qualifications

• A high school diploma or recognized equivalent is typically required.
• Candidates should have basic computer skills and clear communication.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments and training milestones
• Learn confidentiality, security, and professional conduct requirements

Skills

Typing

Basic computer skills

Clear communication

Customer service experience

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Arkabutla, MS invites applicants to join as Dispatcher Trainee or Telecommunicator Trainee. Trainees learn call-taking, incident documentation, radio procedures, and dispatch operations under supervision. Training may include classroom work, simulations, and shifts that may involve nights and weekends.

Candidates should have a high school diploma or equivalent, basic computer skills, and clear communication. Some customer service experience is useful.