Public Safety Dispatcher Trainee

911 Emergency Communications; Paris (IL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance eligibility

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications seeks motivated individuals to join our trainee program for emergency call-taking and dispatch operations. You will learn procedures, confirmations, and security requirements in a structured training environment.

As a trainee, you may work nights or weekends during shifts, complete assessments, and advance through milestones as you gain field competencies. High school diploma or equivalent is required; strong typing and communication skills help you succeed.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and typing ability.
• Good communication and customer service orientation.
• Willingness to receive feedback and complete assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Basic computer skills

Customer service

Education

High school diploma or equivalent

Job description

911 Emergency Communications seeks motivated individuals to join our trainee program for emergency call-taking and dispatch operations. You will learn procedures, confirmations, and security requirements in a structured training environment.

As a trainee, you may work nights or weekends during shifts, complete assessments, and advance through milestones as you gain field competencies. High school diploma or equivalent is required; strong typing and communication skills help you succeed.