Entry-Level Public Benefits Eligibility Specialist

Washington State Department of Social and Health Services; Lakewood (WA); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

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Job summary

Washington State Department of Social and Health Services (DSHS) ESA Public Benefits Specialist 1-3 at Lakewood is an entry-level, on-site role with comprehensive training. You will interview and determine eligibility for public assistance programs, processing applications and case actions using state systems.

A driver’s license and background checks are part of the employment requirements. The position offers a clear progression path through Specialist 1-3, with starting monthly salaries in the

Qualifications

• Four years in a customer service job where the major duties involved public contact or supporting financial eligibility determination.
• Or one year of equivalent out-of-state experience conducting financial eligibility determination for public assistance.

Responsibilities

• Process applications and determine initial and ongoing eligibility for Financial, Child Care, SNAP, and Medicaid programs.
• Conduct intensive interviews and independently determine eligibility.
• Gather and review data, applications, and verification for each benefit program.
• Process all applications and case actions according to federal and state requirements.
• Explain program requirements and procedures to clients and answer questions about benefits.

Skills

Customer service

Interviews

Eligibility determination

Data gathering

Job description

Washington State Department of Social and Health Services (DSHS) ESA Public Benefits Specialist 1-3 at Lakewood is an entry-level, on-site role with comprehensive training. You will interview and determine eligibility for public assistance programs, processing applications and case actions using state systems.

A driver’s license and background checks are part of the employment requirements. The position offers a clear progression path through Specialist 1-3, with starting monthly salaries in the