Entry-Level Public Benefits Specialist – Eligibility

Washington State Department of Social and Health Services; Auburn (WA); Vor Ort; USD 54.000 - 71.000; Vollzeit

Benefits dieser Stelle

5% premium pay

Free ORCA transit card

Zusammenfassung

Washington State Department of Social and Health Services in Auburn, WA, is hiring an entry-level Public Benefits Specialist. The position trains on-site, with classroom training to support eligibility determinations for Financial, SNAP, and Medicaid programs.

You will interview clients, gather data, and process online applications while using internal software. Growth opportunities exist within the public service pathway.

Qualifikationen

• Experience in customer service with public contact or staff support in eligibility determination.
• Ability to conduct intensive interviews and determine eligibility.
• Ability to gather and review data and verification for benefits programs.

Aufgaben

• Process applications for initial and on-going eligibility determinations for Financial, SNAP, and Medicaid.
• Conduct interviews and independently determine eligibility.
• Explain program requirements and procedures to clients; answer questions.

Kenntnisse

Customer service

Interviewing

Data gathering

Communication

Regulatory analysis

Multitasking

Diversity awareness

Tools

Computer programs

Jobbeschreibung

Washington State Department of Social and Health Services in Auburn, WA, is hiring an entry-level Public Benefits Specialist. The position trains on-site, with classroom training to support eligibility determinations for Financial, SNAP, and Medicaid programs.

You will interview clients, gather data, and process online applications while using internal software. Growth opportunities exist within the public service pathway.