Public Benefits Specialist III: Eligibility & Interviews

State of Washington; Spokane (WA); Vor Ort; USD 46.000 - 52.000; Vollzeit

Benefits dieser Stelle

5% premium pay (King County)

Free ORCA card

Zusammenfassung

Washington State Department of Social and Health Services (DSHS) is seeking an entry-level Public Benefits Specialist in Spokane. In this on-site role, you will help determine eligibility for financial, nutrition, and medical programs through interviews, data gathering, and processing online applications.

Training is provided, with a defined salary progression during the initial phase. The position emphasizes service to diverse Washingtonians and ongoing classroom learning in a collaborative

Qualifikationen

• Four years in a customer service job with public contact or eligibility determination-based duties.
• One year of equivalent out-of-state experience handling financial eligibility for public assistance.
• Ability to learn and use various computer programs.

Aufgaben

• Process initial and ongoing eligibility determinations for Financial, SNAP, and Medicaid programs.
• Conduct intensive interviews and independently determine eligibility.
• Gather and review data, applications, and verification for benefit programs.
• Process applications and case actions per Federal and State requirements.
• Explain program requirements and assist clients with procedures and verifications.

Kenntnisse

Customer service

Interviewing

Communication

Learn software

Jobbeschreibung

Washington State Department of Social and Health Services (DSHS) is seeking an entry-level Public Benefits Specialist in Spokane. In this on-site role, you will help determine eligibility for financial, nutrition, and medical programs through interviews, data gathering, and processing online applications.

Training is provided, with a defined salary progression during the initial phase. The position emphasizes service to diverse Washingtonians and ongoing classroom learning in a collaborative