Public Benefits Specialist III – On-Site Public Service Impact

State of Washington Dept. of Social and Health Services; Seattle (WA); Vor Ort; USD 49.000 - 66.000; Vollzeit

Benefits dieser Stelle

5% premium pay

Free ORCA transit card

Zusammenfassung

DSHS ESA Public Benefits Specialist 1-3 is an entry-level, on-site role in White Center, WA with training provided. This full-time position offers a gateway to a public service career and opportunities to learn eligibility determination for Financial, SNAP, and Medicaid programs.

You will conduct intensive interviews, review data and documents, and process applications using internal software. Training begins immediately, with growth through the salary progression and state benefits.

Qualifikationen

• Four years in a customer service job with public contact or staff support in financial eligibility determination.
• College education can substitute year-for-year for experience.
• One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance.

Aufgaben

• Process initial and ongoing eligibility determinations for Financial, SNAP, and Medicaid.
• Conduct intensive interviews and independently determine eligibility.
• Gather data and documents needed for each benefit program and verify information.
• Process applications and case actions per federal and state requirements.
• Explain program requirements and answer questions about benefits to clients.

Kenntnisse

Customer service

Interpersonal communication

Phone etiquette

Data gathering

Interviewing

Tools

Computer programs

Jobbeschreibung

DSHS ESA Public Benefits Specialist 1-3 is an entry-level, on-site role in White Center, WA with training provided. This full-time position offers a gateway to a public service career and opportunities to learn eligibility determination for Financial, SNAP, and Medicaid programs.

You will conduct intensive interviews, review data and documents, and process applications using internal software. Training begins immediately, with growth through the salary progression and state benefits.