Entry-Level Public Benefits Specialist: Eligibility Focus

State of Washington; Wenatchee (WA); On-site; USD 50,000 - 66,000; Full time

Job summary

Washington State Department of Social and Health Services is seeking an entry-level Public Benefits Specialist to join the Economic Services Administration's Community Service Division in Wenatchee. This full-time role includes on-site work, training, and a pathway to a rewarding public service career.

Salary progression is provided during training, with steps increasing as you advance. The position focuses on evaluating eligibility for financial, food, and medical assistance programs through

Qualifications

• Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination.
• One year of equivalent out-of-state experience conducting financial eligibility determination for public assistance including financial, medical and food assistance programs.

Responsibilities

• Using internal software, learn to process applications for initial and ongoing eligibility determinations for Financial, Child Care, SNAP, and Medicaid programs.
• Conduct intensive interviews and independently determine eligibility.
• Gather and review data, applications, and verification for each benefit program as it relates to each person’s circumstances.
• Process all applications and case actions in accordance with federal and state requirements based on household income and size.
• Explain program requirements, procedures, and verification needs to clients.

Education

Four years in a customer service job or equivalent experience

Job description

Washington State Department of Social and Health Services is seeking an entry-level Public Benefits Specialist to join the Economic Services Administration's Community Service Division in Wenatchee. This full-time role includes on-site work, training, and a pathway to a rewarding public service career.

Salary progression is provided during training, with steps increasing as you advance. The position focuses on evaluating eligibility for financial, food, and medical assistance programs through