Entry-Level Printer & Copier Field Technician (Boston)

Flex Technology Group; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Career growth

Field-based role with daily travel

Job summary

FlexTG in Boston, MA is seeking an Entry Level Copier/Printer Service Technician to maintain and repair office equipment at customer sites. You will troubleshoot printing issues, install scanning devices, and manage inventory while building strong customer relationships.

The role emphasizes field-based work with daily travel to customer locations, a supportive team, and opportunities for career growth in a fast-paced, customer-focused environment.

Qualifications

• Must have customer service skills and ability to interact professionally with customers.
• Basic networking knowledge to troubleshoot connectivity issues.
• Mechanical aptitude and ability to work with office equipment.
• Electrical aptitude to diagnose simple hardware issues.
• Strong time-management and multitasking abilities.

Responsibilities

• Service printer/copier products with minimal assistance.
• Troubleshoot basic printing issues and differentiate printer vs network problems.
• Install scanning and equipment in peer-to-peer environments.
• Manage inventory according to company specifications.
• Maintain the vehicle, tool kit, and supplies for field work.
• Develop and maintain professional relationships with customers and colleagues.
• Provide sales support by communicating problems or leads to the sales team.
• Present a professional image and appearance at all times.
• Maximize equipment uptime through timely repairs.
• Engage customers to ensure satisfaction and trust.
• Manage time to be most effective in daily routes.

Skills

Customer service

Networking basics

Mechanical aptitude

Electrical aptitude

Time management

Education

High School Diploma or GED

Job description

FlexTG in Boston, MA is seeking an Entry Level Copier/Printer Service Technician to maintain and repair office equipment at customer sites. You will troubleshoot printing issues, install scanning devices, and manage inventory while building strong customer relationships.

The role emphasizes field-based work with daily travel to customer locations, a supportive team, and opportunities for career growth in a fast-paced, customer-focused environment.