Service Technician

Flex Technology Group; Baltimore (MD); On-site; USD 33,062 - 42,705; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Paid Time Off, Sick Time, and company holidays

401(k) with company match

Career growth and advancement opportunities

Job summary

Flex Technology Group is seeking a Copier / Printer Field Service Technician in the Baltimore, MD area. This field-based role involves servicing and repairing copiers and printers while ensuring excellent customer service. Candidates should have proven experience, strong troubleshooting skills, and a valid driver’s license.

We offer competitive pay, medical benefits, 401(k) plans, and opportunities for career growth and advancement. Join us to make a real impact in your career!

Qualifications

• Proven experience repairing copiers and printers.
• Experience with Ricoh, HP, and/or Canon equipment preferred.
• Strong mechanical and electrical troubleshooting skills.

Responsibilities

• Service and repair copiers and printers with minimal supervision.
• Diagnose and resolve hardware, software, and basic network-related issues.
• Perform preventative maintenance to maximize device uptime.

Skills

Repairing copiers and printers

Mechanical troubleshooting

Electrical troubleshooting

Communication skills

Organizational skills

Education

High School Diploma or equivalent

Job description

Pay type: HourlySalary Range: $24.00 - $28.00

Copier / Printer Field Service Technician

Location: Baltimore, MD area

Pay Range: $24.00–$31.00/hour (based on experience)

Must-Have Requirements (Please review before applying)

• Proven experience repairing copiers and printers
• Experience with Ricoh, HP, and/or Canon equipment preferred
• Strong mechanical and electrical troubleshooting skills
• Valid driver’s license with a clean driving record and reliable transportation
• Ability to lift up to 50 lbs and perform physical service work
• Ability to successfully pass a background check and drug screening as a condition of employment

Join FlexTG – Where Your Expertise Makes an Impact

At FlexTG, we transform how businesses manage their print environments. As a brand-neutral managed print provider with a nationwide footprint, we deliver customized solutions powered by proprietary technology to help clients reduce costs, improve efficiency, and stay ahead.

We’re growing and looking for a skilled Field Service Technician who takes pride in their work, enjoys problem-solving, and wants to make a real impact in the Baltimore market.

What You’ll Do

• Service and repair copiers and printers with minimal supervision
• Diagnose and resolve hardware, software, and basic network-related issues
• Install and configure equipment, including scanning in peer-to-peer environments
• Perform preventative maintenance to maximize device uptime
• Manage parts inventory and maintain accurate supply levels
• Maintain an organized service vehicle, tools, and schedule
• Build strong relationships with customers and deliver excellent service
• Support sales teams by identifying upgrade or replacement opportunities
• Maintain a professional appearance and positive customer experience at all times

What We’re Looking For

• High School Diploma or equivalent
• Must be at least 21 years of age
• Strong problem-solving and organizational skills
• Ability to work independently and manage time effectively
• Knowledge of basic networking (print drivers, connectivity troubleshooting)
• Excellent communication and customer service skills

What We Offer

• Competitive hourly pay
• Medical, Dental, and Vision benefits
• Paid Time Off, Sick Time, and company holidays
• 401(k) with company match
• Career growth and advancement opportunities
• A supportive, team-oriented culture
• Field-based role with daily travel to customer locations
• Independent work with strong team and leadership support
• Fast-paced, customer-focused environment

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.