Entry-Level Personal Banker

TD; Town of Springfield (WI); On-site; USD 30,000 - 37,000; Part time

Job summary

TD is seeking a part-time Customer Service Associate in Springfield, MA to greet clients, handle transactions, and provide friendly, accurate support. You will guide customers through basic banking needs, explain self-serve options, and refer complex questions to specialists while maintaining TD's risk standards.

The role requires a high school diploma or GED, with 1 year of client-facing experience; teller experience is a plus, and ability to work evenings, weekends, and holidays as scheduled.

Qualifications

• High school diploma or GED required or equivalent.
• 1 year demonstrated experience working with clients (volunteering, education, military experience acceptable).
• Teller or cash-handling experience preferred in a client-facing role.

Responsibilities

• Serve as first point of contact for clients, delivering high-touch service.
• Process everyday banking transactions accurately and efficiently.
• Educate clients on products and self-serve options, referring to partners when needed.
• Assist with client needs while adhering to policy and risk controls.

Skills

Customer service

Communication

Organization

Problem solving

Independence

Education

High school diploma or GED

Notary license preferred

Tools

Microsoft Office

Job description

TD is seeking a part-time Customer Service Associate in Springfield, MA to greet clients, handle transactions, and provide friendly, accurate support. You will guide customers through basic banking needs, explain self-serve options, and refer complex questions to specialists while maintaining TD's risk standards.

The role requires a high school diploma or GED, with 1 year of client-facing experience; teller experience is a plus, and ability to work evenings, weekends, and holidays as scheduled.