Part-Time Banking Associate: Customer Solutions

TD Bank; Chicopee (MA); On-site; USD 30,307 - 37,195; Part time

Job summary

TD Bank in Chicopee, MA is seeking a Banking Associate to handle daily banking transactions, assist customers with product education, and open accounts. The role emphasizes building trust and delivering educational guidance to help customers achieve financial goals.

Must be able to service both teller lines and platforms, with strong organizational skills and a customer-first mindset. The position is part-time (20 hours) with on-site responsibilities, requiring flexibility for evenings,

Qualifications

• High school diploma or GED.
• 1 year experience working with customers demonstrated through volunteering, education, military experience, or prior roles.
• Excellent communication skills with ability to be concise, clear and consistent.

Responsibilities

• Process everyday banking transactions and open new accounts.
• Educate customers on TD banking products and services and provide guidance.
• Build trust and deepen customer relationships through education and proactive insights.

Skills

Customer service

Communication

Organization

Notary

Education

High school diploma or GED

Tools

Teller training platform

Job description

TD Bank in Chicopee, MA is seeking a Banking Associate to handle daily banking transactions, assist customers with product education, and open accounts. The role emphasizes building trust and delivering educational guidance to help customers achieve financial goals.

Must be able to service both teller lines and platforms, with strong organizational skills and a customer-first mindset. The position is part-time (20 hours) with on-site responsibilities, requiring flexibility for evenings,