Patient Access Specialist — Entry Level (Bonuses + Tuition)

Talentify; Defiance (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Job summary

Ensemble Health Partners is seeking a Patient Access Specialist for an onsite role at Mercy - Defiance Hospital in Defiance, OH. The position focuses on admitting duties, collecting insurance information, completing demographic data, and providing exceptional patient service.

The role emphasizes accuracy in eligibility checks, patient education, and collaboration with care teams to support compliant enrollment and timely payments.

Qualifications

• 1+ years of customer service experience.
• Willingness to embrace AI to improve processes.
• Ability to adhere to regulatory and compliance requirements.

Responsibilities

• Assign accurate MRNs and perform eligibility/compliance checks.
• Operate the telephone switchboard and maintain professional communication.
• Explain and obtain signatures on consent forms and patient education documents.
• Support point-of-service collections and auditing to ensure clean claim rate.
• Pre-register patient accounts and collect demographic, insurance, and financial information.

Skills

Customer service

AI curiosity

Regulatory/compliance awareness

Tools

ABN software

Insurance verification system

POS overlay tools

Job description

Ensemble Health Partners is seeking a Patient Access Specialist for an onsite role at Mercy - Defiance Hospital in Defiance, OH. The position focuses on admitting duties, collecting insurance information, completing demographic data, and providing exceptional patient service.

The role emphasizes accuracy in eligibility checks, patient education, and collaboration with care teams to support compliant enrollment and timely payments.