Entry-Level Operations Support & Records Liaison

Citigroup Inc.; O’Fallon (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Citigroup Inc. in Ofallon, Missouri is seeking an Ops Support Specialist 4.

The role provides operations support across records, account maintenance, imaging and coordination with the Core Team, and acts as a liaison between operations staff, relationship managers, project managers, custodians and clients. You will follow procedures to complete complex assignments, lead projects, train new hires, perform basic analysis, support a broad range of Citi products, and ensure risk and regulatory

Qualifications

• 1–3 years of relevant experience in an operational environment.
• Proficient with complex databases and spreadsheets.
• Attention to detail with knowledge of applicable policies and procedures.

Responsibilities

• Follow procedures to complete complex assignments requiring in-depth investigation.
• Provide team assistance, act as SME, lead special projects, train new hires.
• Conduct basic analysis and workflow management.
• Support a wide range of Citi products and services.
• Communicate updates to senior managers and help mitigate risk.
• Assess risk in business decisions and ensure compliance.

Skills

Proficient computer skills

Strong math skills

Attention to detail

Experience in operations

Education

High School diploma or equivalent

Tools

Databases

Spreadsheets

Job description

Citigroup Inc. in Ofallon, Missouri is seeking an Ops Support Specialist 4.

The role provides operations support across records, account maintenance, imaging and coordination with the Core Team, and acts as a liaison between operations staff, relationship managers, project managers, custodians and clients. You will follow procedures to complete complex assignments, lead projects, train new hires, perform basic analysis, support a broad range of Citi products, and ensure risk and regulatory