Operations Support Specialist - Hybrid (Entry Level)

Citi; New York (NY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Job summary

Citi in O'Fallon, Missouri, is seeking an Ops Support Specialist 4 to provide operations support, documentation maintenance, and account opening in coordination with the Core Team in a hybrid work setting.

The role also serves as a liaison among operations staff, relationship managers, project managers, custodians, and clients to ensure accurate processing and timely delivery of services.

Qualifications

• 1-3 years of relevant experience.
• Experience working in a business office or operational environment.
• Proficient computer and math skills with a focus on complex databases and spreadsheets.
• Demonstrates technical and administrative expertise.
• Consistently demonstrates attention to detail.
• Demonstrated knowledge of activities, policies, and procedures of a basic work area.

Responsibilities

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research.
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed.
• Conduct basic analysis and research as well as workflow management.
• Support an expansive array of products and services.
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Attention to detail

Databases & spreadsheets

Office experience

Computer skills

Education

High School diploma or equivalent

Job description

Citi in O'Fallon, Missouri, is seeking an Ops Support Specialist 4 to provide operations support, documentation maintenance, and account opening in coordination with the Core Team in a hybrid work setting.

The role also serves as a liaison among operations staff, relationship managers, project managers, custodians, and clients to ensure accurate processing and timely delivery of services.