Entry-Level On-Site IT Field Support Technician

Creative Financial Staffing, LLC; Menomonee Falls (WI); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

PTO from day 1

401(k) with company match

Health, dental, vision plans

Job summary

Creative Financial Staffing, LLC seeks an IT Field Support Specialist for an on-site, permanent role across multiple client locations. The position requires hands-on support for hardware, software, and basic network issues, with local travel and mileage reimbursement.

You will install and maintain workstations and peripherals, assist with networking components, and resolve end-user IT requests. Strong communication and a customer-service mindset are essential, with willingness to travel as

Qualifications

• Experience troubleshoo ting Windows PCs and common business apps.
• Comfort installing and configuring hardware, operating systems, and standard software.
• Strong communication skills and a customer-service mindset.
• Willingness to travel locally with a valid driver’s license.

Responsibilities

• Provide responsive IT support for hardware, software, and basic network issues across multiple sites.
• Install, configure, and maintain workstations, peripherals, and standard business applications.
• Assist with deploying and maintaining networking components and connectivity as needed.
• Troubleshoot and resolve end-user issues and general IT requests.
• Support security tooling and ensure endpoint updates are applied.
• Train staff on newly installed systems, applications, and processes.

Skills

Windows troubleshooting

Customer service

Communication skills

Attention to detail

Independent worker

Job description

Creative Financial Staffing, LLC seeks an IT Field Support Specialist for an on-site, permanent role across multiple client locations. The position requires hands-on support for hardware, software, and basic network issues, with local travel and mileage reimbursement.

You will install and maintain workstations and peripherals, assist with networking components, and resolve end-user IT requests. Strong communication and a customer-service mindset are essential, with willingness to travel as