Entry-Level NOC Technician – Network Support

PVT; Artesia (NM); On-site; USD 22,000 - 30,000; Full time

Job summary

PVT is seeking an entry-level NOC Technician I for its Corporate Office in New Mexico. The role provides technical support to customers, technicians, vendors, engineers and staff, handling provisioning, monitoring and incident response for the NOC.

Requires a high school diploma or GED and at least three years in order entry or tech-related work; valid NM driver’s license. This hourly, non-exempt position emphasizes data accuracy, customer service and teamwork.

Qualifications

• High School diploma or GED required.
• Minimum of three years of experience in order entry and technology-related work.
• Must have or be able to obtain a valid New Mexico state driver’s license.

Responsibilities

• Sends and receives information to provisioning tools and systems.
• Processes service orders to fulfill customer service requests.
• Conducts audits on provisioning platforms to ensure data integrity.
• Assists customers with NOC Tier 1 issues and escalates as needed.
• Monitors the network and responds to alarms to resolve or route them.

Skills

Office procedures

Customer service

Data entry

Troubleshooting

Shift work

Education

High School diploma or GED

Job description

PVT is seeking an entry-level NOC Technician I for its Corporate Office in New Mexico. The role provides technical support to customers, technicians, vendors, engineers and staff, handling provisioning, monitoring and incident response for the NOC.

Requires a high school diploma or GED and at least three years in order entry or tech-related work; valid NM driver’s license. This hourly, non-exempt position emphasizes data accuracy, customer service and teamwork.