Entry-Level Multi-Line Claims Specialist

CCMSI; Jackson (MS); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

ESOP

Career growth

Team culture

Job summary

CCMSI in Jackson, MS is seeking a Multi-Line Claim Representative I to join our Tort Claims team. This entry-level role provides hands-on training to investigate, evaluate, and resolve multi-line claims while learning client service standards and claims processes.

You will build technical claims knowledge, manage multiple accounts with low to moderate complexity, and grow toward future advancement within CCMSI. Strong communication and organizational skills help ensure timely, accurate outcomes.

Qualifications

• Mississippi Adjuster’s License or ability to obtain and maintain required licensing.
• Excellent oral and written communication skills.
• Strong computer proficiency, including Microsoft Office applications.
• Ability to prioritize work, adjust to changing priorities, and manage multiple tasks effectively.
• Strong organizational skills and attention to detail.
• Demonstrated work ethic, accountability, and desire to learn and grow.
• Reliable attendance during established business hours.

Responsibilities

• Investigate and manage assigned multi-line claims in accordance with CCMSI claim handling standards and client expectations.
• Gather and review claim documentation, statements, medical records, invoices, and other materials necessary to evaluate claims.
• Maintain timely communication with claimants, clients, vendors, and other stakeholders throughout the claim lifecycle.
• Review and process claim payments within established authority guidelines and company procedures.
• Prepare claim summaries, reserve recommendations, status reports, and file documentation that support effective claim resolution.
• Monitor claim activity, identify potential issues, and elevate concerns when appropriate.
• Manage priorities across multiple accounts while maintaining quality, responsiveness, and service commitments.
• Build technical claims knowledge and develop the skills necessary for future advancement within the CCMSI claims organization.

Skills

Communication

Microsoft Office

Prioritization

Organization

Education

Associate's or Bachelor's degree

Tools

Microsoft Office

Job description

CCMSI in Jackson, MS is seeking a Multi-Line Claim Representative I to join our Tort Claims team. This entry-level role provides hands-on training to investigate, evaluate, and resolve multi-line claims while learning client service standards and claims processes.

You will build technical claims knowledge, manage multiple accounts with low to moderate complexity, and grow toward future advancement within CCMSI. Strong communication and organizational skills help ensure timely, accurate outcomes.