Multi-Line Claims Specialist I - Grow Your Career

Cannon Cochran Management Services, Inc.; Jackson (MS); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

4 weeks paid time off

10 paid holidays in first year

Comprehensive benefits

401(k) and ESOP

Career growth

Team-based culture

Job summary

CCMSI is seeking a Multi-Line Claim Representative I in Jackson, MS to join our Mississippi Tort Claims team. This role provides hands-on training to build a long-term career in claims handling, with opportunities to work on multi-line claims and learn industry best practices.

You will investigate, evaluate, and assist in resolving claims while learning client service standards and claim management processes, supporting multiple Mississippi-based accounts with low to moderate complexity

Qualifications

• Mississippi Adjuster's License or ability to obtain and maintain required licensing.
• Excellent oral and written communication skills.
• Strong computer proficiency, including Microsoft Office applications.
• Ability to prioritize work, adjust to changing priorities, and manage multiple tasks effectively.
• Strong organizational skills and attention to detail.
• Demonstrated work ethic, accountability, and desire to learn and grow.
• Reliable attendance during established business hours.
• Bilingual (Spanish) proficiency highly valued for communicating with claimants, employers, or vendors, but not required for success in this role.

Responsibilities

• Investigate and manage assigned multi-line claims in accordance with CCMSI claim handling standards and client expectations.
• Gather and review claim documentation, statements, medical records, invoices, and other materials necessary to evaluate claims.
• Maintain timely communication with claimants, clients, vendors, and other stakeholders throughout the claim lifecycle.
• Review and process claim payments within established authority guidelines and company procedures.
• Prepare claim summaries, reserve recommendations, status reports, and file documentation that support effective claim resolution.
• Monitor claim activity, identify potential issues, and elevate concerns when appropriate.
• Manage priorities across multiple accounts while maintaining quality, responsiveness, and service commitments.
• Build technical claims knowledge and develop the skills necessary for future advancement within the CCMSI claims organization.

Skills

Mississippi license

Communication skills

Microsoft Office

Prioritization

Attention to detail

Reliability

Education

Associate's or Bachelor's degree

Degree in Risk Management/Insurance/Business

Job description

CCMSI is seeking a Multi-Line Claim Representative I in Jackson, MS to join our Mississippi Tort Claims team. This role provides hands-on training to build a long-term career in claims handling, with opportunities to work on multi-line claims and learn industry best practices.

You will investigate, evaluate, and assist in resolving claims while learning client service standards and claim management processes, supporting multiple Mississippi-based accounts with low to moderate complexity