Entry-Level Member Services Representative – Credit Union

State Employees' Credit Union; Asheboro (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

State Employees' Credit Union is seeking an Associate Member Services Representative in Asheboro, NC. This entry-level role provides foundational knowledge of branch operations, focusing on member service via in-person and phone interactions.

You will learn and perform routine branch duties, including cash handling, basic account openings, and daily record keeping under supervision. The position emphasizes strong communication and reliability.

Qualifications

• Must have high school diploma or GED equivalent.
• Strong verbal and written communication skills.
• Aptitude for meeting people and building member trust.

Responsibilities

• Greet and assist members in a courteous, professional manner via in-person and phone channels.
• Process transactions and balance a cash drawer in line with standards.
• Learn branch procedures and support basic account openings under supervision.
• Support cash handling, wire transfers, and currency exchange as needed.
• Maintain records and assist with daily reporting and document scanning.

Skills

Customer service

Verbal communication

Written communication

Problem solving

Cash handling

Education

High school diploma or GED

NC-CTP transfer program (preferred)

Job description

State Employees' Credit Union is seeking an Associate Member Services Representative in Asheboro, NC. This entry-level role provides foundational knowledge of branch operations, focusing on member service via in-person and phone interactions.

You will learn and perform routine branch duties, including cash handling, basic account openings, and daily record keeping under supervision. The position emphasizes strong communication and reliability.