Entry-Level Member Experience Specialist

Arrowhead Credit Union; Rialto (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Weekly pay

401K with company match

Paid time off

Paid sick leave

Life insurance

Financial Education Programs

DashPass

Job summary

Arrowhead Credit Union is seeking an entry-level Associate Member Relationship Specialist (Teller 1) to provide exceptional face-to-face member service at our Rialto branch. You will handle routine transactions, assist with service requests, and promote credit union products while maintaining accuracy and a friendly demeanor.

This role emphasizes career development in a supportive team, with work hours that cover weekdays and Saturdays.

Qualifications

• Entry-level role focused on face-to-face member service.
• Willingness to learn credit union products and services.
• Capable of balancing accuracy with efficiency.

Responsibilities

• Provide exceptional member service with a positive, professional tone.
• Assist with routine transactions and service requests, e.g., deposits and card services.
• Support member research, problem resolution, and data accuracy.
• Promote credit union products and refer members to partners as appropriate.
• Maintain branch safety, cash handling, and balancing procedures.
• Engage in ongoing learning and development activities.

Skills

Customer service

Cash handling

Communication

Problem solving

Job description

Arrowhead Credit Union is seeking an entry-level Associate Member Relationship Specialist (Teller 1) to provide exceptional face-to-face member service at our Rialto branch. You will handle routine transactions, assist with service requests, and promote credit union products while maintaining accuracy and a friendly demeanor.

This role emphasizes career development in a supportive team, with work hours that cover weekdays and Saturdays.