Entry-Level Logistics Customer Support & Admin

Bold City Logistics LLC; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Logistics Worldwide in Jacksonville, FL is seeking an entry-level Customer Service / Administrative professional to join our team. This role focuses on handling inquiries, coordinating freight, and supporting daily office tasks in a fast-paced environment.

No remote work; we provide training to teach the job skills and processes. You will interact with customers and carriers, track shipments, and help maintain records while contributing to a high level of service and accuracy.

Qualifications

• No prior experience required; willing to train
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Attention to detail and data accuracy

Responsibilities

• Track freight shipments and update systems
• Perform data entry and basic accounting tasks
• Check pickup/delivery statuses and times
• Contact customers to collect receivables
• Coordinate with carriers for loads
• Maintain records of customer and carrier interactions
• Support profitability and carrier satisfaction goals
• Coordinate with internal sales on supply chain processes
• Answer phones and direct calls to the right teams
• Provide direction and support to other employees

Skills

Customer service

Data entry

Admin support

Phone etiquette

Excel

CRM software

Tools

Excel

CRM software

Job description

Logistics Worldwide in Jacksonville, FL is seeking an entry-level Customer Service / Administrative professional to join our team. This role focuses on handling inquiries, coordinating freight, and supporting daily office tasks in a fast-paced environment.

No remote work; we provide training to teach the job skills and processes. You will interact with customers and carriers, track shipments, and help maintain records while contributing to a high level of service and accuracy.