Entry-Level IT Support Technician - Classroom & Help Desk

Blackfeet Community College; Browning (MT); On-site; USD 42,000 - 54,000; Full time

Job summary

Blackfeet Community College is seeking an IT Support Specialist to provide entry-level technical assistance to students, faculty, and staff. You will handle routine service requests, assist with basic troubleshooting, and help with device setup under supervision.

The role requires a high school diploma or GED and emphasizes customer service, willingness to learn BFCC systems, and basic IT training. This is a full-time, non-exempt position with standard local hours.

Qualifications

• Basic experience using computers, email, web browsers, and common office applications.
• Willingness to learn BFCC systems and information security practices through training.
• Entry-level IT training or certifications (preferred but not required).

Responsibilities

• Serve as the first point of contact for routine technology support requests by phone, email, support application, or in person.
• Assist users with password, login, printing, software, internet connectivity, and device issues using approved procedures.
• Set up and check desktops, laptops, monitors, printers, mobile devices, and peripheral equipment.

Education

High school diploma or GED

Job description

Blackfeet Community College is seeking an IT Support Specialist to provide entry-level technical assistance to students, faculty, and staff. You will handle routine service requests, assist with basic troubleshooting, and help with device setup under supervision.

The role requires a high school diploma or GED and emphasizes customer service, willingness to learn BFCC systems, and basic IT training. This is a full-time, non-exempt position with standard local hours.