Entry-Level IT Support Specialist - Help Desk & Hardware

Katapult Network; St. Louis (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

Katapult Network is seeking an entry-level Computer Support Specialist to support growing client needs. A Bachelor's degree is required, and this is a full-time on-site opportunity suitable for new graduates with a technology-focused degree.

You will monitor computer systems, handle user inquiries, install equipment, and contribute to upgrades and maintenance while developing practical tech and customer-service skills.

Qualifications

• Bachelor's degree is required.
• Customer service orientation to provide best client experience.
• Strong knowledge of computer hardware and software.
• Clear written and verbal communication skills.
• Logical reasoning to identify solutions and problems.

Responsibilities

• Oversee daily performance of computer systems.
• Answer user inquiries about software or hardware to resolve issues.
• Enter commands and monitor system functioning for errors.
• Set up equipment for employee use including OS installation and cabling.
• Install and perform minor repairs to hardware/software/peripherals.
• Add security or performance upgrades as needed.
• Assist in training new Computer Support Specialists when instructed.

Skills

Customer service

Tech knowledge

Communication

Critical thinking

Dependability

Education

Bachelor's degree

Job description

Katapult Network is seeking an entry-level Computer Support Specialist to support growing client needs. A Bachelor's degree is required, and this is a full-time on-site opportunity suitable for new graduates with a technology-focused degree.

You will monitor computer systems, handle user inquiries, install equipment, and contribute to upgrades and maintenance while developing practical tech and customer-service skills.