Computer Support Specialist EntryLevel

Katapult Network; St. Louis (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

Katapult Network is seeking an entry-level Computer Support Specialist to support growing client needs. A Bachelor's degree is required, and this is a full-time on-site opportunity suitable for new graduates with a technology-focused degree.

You will monitor computer systems, handle user inquiries, install equipment, and contribute to upgrades and maintenance while developing practical tech and customer-service skills.

Qualifications

• Bachelor's degree is required.
• Customer service orientation to provide best client experience.
• Strong knowledge of computer hardware and software.
• Clear written and verbal communication skills.
• Logical reasoning to identify solutions and problems.

Responsibilities

• Oversee daily performance of computer systems.
• Answer user inquiries about software or hardware to resolve issues.
• Enter commands and monitor system functioning for errors.
• Set up equipment for employee use including OS installation and cabling.
• Install and perform minor repairs to hardware/software/peripherals.
• Add security or performance upgrades as needed.
• Assist in training new Computer Support Specialists when instructed.

Skills

Customer service

Tech knowledge

Communication

Critical thinking

Dependability

Education

Bachelor's degree

Job description

The Job:

Bachelor's Degree Required to Apply

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

We are currently recruiting an entry-level Computer Support Specialist to help manage a growing need for client consulting. This is a great opportunity to join one of the fastest-growing tech startups in the Twin Cities, and it's a great foot in the door for anyone who has a strong technical knowledge and/or a degree in a technology-based field.

What You Will Be Doing As A Computer Support Specialist :

• Oversee the daily performance of computer systems.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Add security or performance upgrades as needed
• Assist in training new Computer Support Specialists when instructed

Our Ideal Computer Support Specialist Candidate Has:

• Customer service orientation: proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
• Computer and electronics expertise: knowledge of circuit boards, processors, chips, electronic equipment, computer hardware, and software, including applications and programming
• Communication: express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
• Critical thinking: use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Dependable: be reliable, responsible, and utilize good judgment in fulfilling obligations

Salary:

• $40,000-50,000/yr + Benefits

Requirements To Be A Computer Support Specialist :

• Bachelor's degree

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.

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Similar job titles we would consider: IT Support Technician, Help Desk Technician, Desktop Support Technician, Computer Support Specialist, Technical Support Specialist, Service Desk Technician, IT Support Specialist, and Systems Support Associate.