Entry-Level IT Support — Paid Training & Certifications

Expedient; Carmel (IN); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Hybrid work model

Paid training

Tuition reimbursement

Three weeks PTO

Job summary

Expedient is hiring an entry-level IT Support Associate for our Carmel, Indiana data center. You will join the OSC team, receive fully paid training and obtain certifications, gaining hands-on experience with virtualization, networking, Windows, Linux, and more.

The role offers a fast-track to learning and promotion within a data center-focused environment. It includes a regular Sunday–Tuesday schedule with a 7 pm–7 am overnight shift and a $5,000 shift premium, plus paid breaks and

Qualifications

• IT experience through study, school or work.
• Associate degree or technical equivalent.
• Professional and patient in client-facing role.
• Excellent written and verbal communication.
• Pass pre-employment screens.

Responsibilities

• Handle Tier 1 tickets and daily shift walks.
• Follow security protocols for client access to data center.
• Enforce security protocols as needed per contract.
• Follow shipping and receiving procedures for secure transport.
• Answer front desk phone and conduct security checks.
• Log requests in ticketing system and document details.

Skills

IT support

Customer service

Communication skills

Analytical thinking

Multi-tasking

Education

Associate degree or technical equivalent

Tools

CCNA

CompTIA A+

Windows

Linux/Unix

Job description

Expedient is hiring an entry-level IT Support Associate for our Carmel, Indiana data center. You will join the OSC team, receive fully paid training and obtain certifications, gaining hands-on experience with virtualization, networking, Windows, Linux, and more.

The role offers a fast-track to learning and promotion within a data center-focused environment. It includes a regular Sunday–Tuesday schedule with a 7 pm–7 am overnight shift and a $5,000 shift premium, plus paid breaks and