Entry-Level IT Support in Columbus - Hybrid + Paid Certs

Expedient; Columbus (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Birthday off

Health holiday

Parental leave

Medical, dental & vision

Disability and life insurance

Wellness programs

401(k) with company match

Hybrid work options

Paid parking

Job summary

Expedient in Columbus, OH is building a talent pool for entry-level IT Support Associate roles at our data centers. This on-site opportunity isn't tied to one opening; we review resumes and reach out when a position matches.

We offer hands-on experience, paid industry certifications (CompTIA A+, Network+, CCNA), and a path from entry-level to growth. Join to learn virtualization, networking, and core infrastructure while receiving a full benefits package for full-time staff.

Qualifications

• Entry-level IT interest with willingness to learn.
• Associate degree or equivalent in a technical discipline.
• Clear, professional communication skills.
• Ability to pass pre-employment screening.

Responsibilities

• Handle Tier 1 support tickets and client requests.
• Follow security protocols for client access and equipment handling.
• Manage shipping and receiving for secure materials.
• Staff the front desk and perform security checks.
• Field technical requests by phone, email, or in person.
• Log activities in the ticketing system for future reference.

Skills

Interest in IT career

Clear communication

Problem solving

Independent worker

Multi-tasking

Education

Associate degree in technical discipline

Tools

CCNA

CompTIA A+

Network+

Job description

Expedient in Columbus, OH is building a talent pool for entry-level IT Support Associate roles at our data centers. This on-site opportunity isn't tied to one opening; we review resumes and reach out when a position matches.

We offer hands-on experience, paid industry certifications (CompTIA A+, Network+, CCNA), and a path from entry-level to growth. Join to learn virtualization, networking, and core infrastructure while receiving a full benefits package for full-time staff.