Entry-Level IT Helpdesk Technician — Flexible, On-Site

INW Phoenix Formulations

Tempe (AZ)

On-site

USD 25,000 - 33,000

Part time

2 days ago

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Job summary

INW Phoenix Formulations in Tempe, AZ, is seeking an enthusiastic Entry-Level IT Helpdesk Technician for on-site support. You will deliver hands-on technical assistance, collaborate with system administrators, and support IT initiatives while balancing flexible hours around academic schedules.

This part-time role emphasizes first-tier helpdesk duties, multi-channel support, and practical exposure to manufacturing IT environments. Training and growth opportunities are provided.

Qualifications

Basic understanding of IT hardware, software, and networking concepts.
Experience with troubleshooting and resolving technical issues.
Strong communication skills and the ability to provide clear instructions and support.
Willingness to learn and adapt in a fast-paced environment.

Responsibilities

Serve as the initial point of contact for technical support.
Provide installation, configuration, and troubleshooting assistance for hardware, software, and network issues.
Maintain and troubleshoot technical issues in the manufacturing environment, including peripheral devices and tablets.
Provide assistance with office technology such as printers and workstations.
Manage IT assets and lifecycle of equipment.

Skills

IT hardware

Troubleshooting

Networking basics

Clear communication

Willingness to learn

Education

IT-related field study

Tools

Printers

Workstations

Mobile devices

Job description

This part-time role emphasizes first-tier helpdesk duties, multi-channel support, and practical exposure to manufacturing IT environments. Training and growth opportunities are provided.

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