Entry-Level IT Desktop Support – Windows & O365 NYC

UNION HEALTH CENTER INC; New York (NY); On-site; USD 32,000 - 37,000; Full time

Job summary

The Union Health Center (UHC) in New York, NY is seeking a Full-Time Entry Level IT Desktop Support to join our team on a temp-to-hire basis. The role involves providing hands-on technical support for staff across iPhone, Android, Windows OS, Office 365, and AD environments.

Ideal candidates have at least one year of IT experience or a related degree, strong communication skills, and the ability to handle confidential information with discretion.

Qualifications

• One year of IT experience or a related degree
• Strong interpersonal, oral, written communication and collaborative skills
• Strong computer skills
• Ability to maintain confidentiality and act with discretion
• Technical certifications such as A+, Network+ are a plus

Responsibilities

• Troubleshoot and resolve technical issues logged by staff.
• Troubleshoot and resolve iPhone, Android, and Windows OS configuration, installation, and support.
• PC support and installation.
• Network device installation and support.
• Microsoft Office 365 administration.
• Remote Monitoring and Management of computing devices.
• Manage Wi-Fi Systems and Devices.
• Create and maintain AD user accounts.

Skills

IT support

Communication

Computing

Discretion

Education

IT-related degree

Tools

Office 365

Active Directory (AD)

RMM

Wi-Fi management

Job description

The Union Health Center (UHC) in New York, NY is seeking a Full-Time Entry Level IT Desktop Support to join our team on a temp-to-hire basis. The role involves providing hands-on technical support for staff across iPhone, Android, Windows OS, Office 365, and AD environments.

Ideal candidates have at least one year of IT experience or a related degree, strong communication skills, and the ability to handle confidential information with discretion.