IT Desktop Support - Temp to Hire

UNION HEALTH CENTER INC; New York (NY); On-site; USD 32,000 - 37,000; Full time

Job summary

The Union Health Center (UHC) in New York, NY is seeking a Full-Time Entry Level IT Desktop Support to join our team on a temp-to-hire basis. The role involves providing hands-on technical support for staff across iPhone, Android, Windows OS, Office 365, and AD environments.

Ideal candidates have at least one year of IT experience or a related degree, strong communication skills, and the ability to handle confidential information with discretion.

Qualifications

• One year of IT experience or a related degree
• Strong interpersonal, oral, written communication and collaborative skills
• Strong computer skills
• Ability to maintain confidentiality and act with discretion
• Technical certifications such as A+, Network+ are a plus

Responsibilities

• Troubleshoot and resolve technical issues logged by staff.
• Troubleshoot and resolve iPhone, Android, and Windows OS configuration, installation, and support.
• PC support and installation.
• Network device installation and support.
• Microsoft Office 365 administration.
• Remote Monitoring and Management of computing devices.
• Manage Wi-Fi Systems and Devices.
• Create and maintain AD user accounts.

Skills

IT support

Communication

Computing

Discretion

Education

IT-related degree

Tools

Office 365

Active Directory (AD)

RMM

Wi-Fi management

Job description

Job Details: Job Location: New York, NY 10001, Salary Range: $23.00 - $27.00 Hourly, The Union Health Center (UHC) is seeking Full-Time Entry Level IT Desktop Support to join our Team - Temp to Hire

UHC’s Background

The Union Health Center (UHC) is an innovative primary and multi-specialty center focused on providing well-coordinated and accessible healthcare. UHC has been providing care to New Yorkers for over one hundred years, founded by the International Ladies' Garment Workers' Union (ILGWU) and the Amalgamated Clothing Workers of America (ACWA). UHC was established to provide affordable and comprehensive healthcare to union members and their families and has been recognized by the National Committee for Quality Assurance (NCQA) as a Patient Centered Medical Home since 2009. The center was built around a team-based model that integrates health coaches and serves a patient population that experiences a heavy burden of chronic disease and varying levels of health literacy. UHC maintains Primary Care PCMH recognition and is certified as an Article 28 facility.

Our Common Purpose

We welcome and care for our patients and each other, by providing the finest medical home for union workers and their families.

SUMMARY

The IT Support specialist will provide technical support to UHC staff as directed by CIO and will include following but not limited to.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Troubleshoot and resolve technical issues logged by UHC staff.
• Troubleshoot and resolve iPhone, Android, and Windows OS configuration, installation, and support.
• PC support and installation.
• Network device installation and support.
• Microsoft Office 365 administration.
• Remote Monitoring and Management of computing devices.
• Manage Wi-Fi Systems and Devices.
• Create and maintain AD user accounts.

SUPERVISORY RESPONSIBILITIES

None

Qualifications: QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The Union Health Center will comply with applicable standards of the Americans with Disabilities Act.

• One year of previous IT experience or a related degree or a combination of the above
• Strong interpersonal, oral, written communication and collaborative skills.
• Strong computer skills.
• Ability to maintain confidentiality and act with discretion.
• Technical certifications: A+, Network +, etc.

PHYSICAL DEMANDS

This Job is sedentary, and you must be able to work on a computer for long periods of time. Must be able to stand, bend and reach and lift up to 30lbs.

WORK ENVIRONMENT:

The candidate will be in an office setting.