Entry-Level Insurance Support Specialist

Farmers-Alliance-Mutual-Insurance-C; Kansas; On-site; USD 32,000 - 42,000; Full time

Job summary

Farmers Alliance Mutual Insurance Co. is seeking a Full Time Customer Service representative to support routine service delivery by processing routine transactions and responding to basic inquiries from customers, agents, and internal teams.

The role emphasizes clear communication, attention to detail, data accuracy, and following established procedures; training is provided to develop product knowledge and service skills in the insurance industry.

Qualifications

• High school diploma or GED required.
• No prior experience required—training provided.
• We provide the training; you bring the curiosity, energy, and commitment to great service.

Responsibilities

• Respond to inquiries from customers and agents via phone, email, chat, and other channels.
• Maintain data accuracy across systems and documentation.
• Escalate complex or unusual issues appropriately.
• Follow standard processes, policies, and service expectations.

Skills

Attention to detail

Customer service

Follow processes

Learn systems

Structured work

Education

High school diploma or GED

Job description

Farmers Alliance Mutual Insurance Co. is seeking a Full Time Customer Service representative to support routine service delivery by processing routine transactions and responding to basic inquiries from customers, agents, and internal teams.

The role emphasizes clear communication, attention to detail, data accuracy, and following established procedures; training is provided to develop product knowledge and service skills in the insurance industry.