Farmers Insurance Customer Service Representative

The Juris Agency; Union (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Paid Time Off (PTO)

Commission and Bonus Potential

Weekends Off

Job summary

The Juris Agency in Missouri is seeking a Customer Service Representative to join a growing team. The role is full-time and includes hands-on training to help you fit into our office.

You will handle client inquiries, maintain relationships, process policy changes, take premium payments, and support claims calls, with a courteous, proactive approach. No prior experience is required, but a coachable attitude and strong communication are essential.

Qualifications

• Candidate must be coachable and eager to learn.
• Excellent communication and interpersonal skills.
• Ability to multi-task and follow-up.
• Appropriate license(s) as required.

Responsibilities

• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Take premium payments from customers.

Skills

Willingness to learn

Positive attitude

Self-starter

Multi-tasking

Communication skills

License(s)

Job description

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessary.

Benefits

• Flexible Schedule
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Paid Time Off (PTO)
• Commision and Bonus Potential
• Weekends Off

Responsibilities

• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Take premium payments from customers.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Appropriate license(s)