Entry-Level Implementation Specialist — Hybrid/Remote

1 O.C. Tanner Company; Salt Lake City (UT); Hybrid; USD 60,000 - 76,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

O.C. Tanner is seeking an Implementation Specialist in the Client Success Department to ensure timely delivery of recognition solutions and seamless client onboarding. The role involves working with clients and internal teams to implement updates, launch programs, and align with each client's recognition strategy.

Hybrid work schedule is in place: office Mon-Wed with remote Thu-Fri. Bachelor’s degree preferred and 2 years of client experience in partnership/support are desired, with strong

Qualifications

• Bachelor's Degree preferred.
• Two years of client experience in partnership and support is required.
• Excellent communication skills, both verbal and written.

Responsibilities

• Lead the implementation of client solutions with internal teams to deliver high-quality programs.
• Communicate with clients and internal teams via Zoom, email, phone, and in-person interactions to build trust.
• Manage timelines and milestones, addressing delays and setting clear expectations.
• Support transition to Account Management and coordinate program setups across multiple systems.

Skills

Project coordination

Communication

Multitasking

Customer service

Education

Bachelor's Degree

Tools

Zoom

Microsoft Office

Job description

O.C. Tanner is seeking an Implementation Specialist in the Client Success Department to ensure timely delivery of recognition solutions and seamless client onboarding. The role involves working with clients and internal teams to implement updates, launch programs, and align with each client's recognition strategy.

Hybrid work schedule is in place: office Mon-Wed with remote Thu-Fri. Bachelor’s degree preferred and 2 years of client experience in partnership/support are desired, with strong