Entry-Level HVAC Counter Sales — Weekly Pay & Growth

R.e.-Michel-Compan; Panama City (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Plans

Wellness Discounts

Nurse Hotline

Employee Assistance

401(k)

Life Insurance

AD&D Insurance

Disability Insurance

Employee Discount

Uniform Program

Working Advantage

LifeMart Discounts

On-site Training

Weekly Pay

Job summary

R.E. Michel Company in Panama City, FL is seeking an entry-level Counter Sales 1. You will answer calls, assist customers, locate items, generate invoices, and load or deliver product to customer locations.

This full-time, non-exempt role reports to the Branch Manager and offers a fast-paced environment with safety standards, merchandise displays, order entry on the same day, and cash or card payments processing.

Qualifications

• Basic understanding of Heating and Cooling systems, parts and supplies is preferred.
• Excellent verbal communication skills with the general public and/or customers.
• Strong attitude and interpersonal skills to service customers in the branch, on the telephone or at the delivery site.
• Demonstrated proficiency while operating a computer and Prophet 21.
• Basic math skills. Understands the difference between calculating "markup" and calculating gross margin and the effect of that calculation on sales, gross margin, expenses, bottom line, and controllable expenses.
• Ability to read invoices, catalogs, stock numbers and descriptions to accurately identify items.

Responsibilities

• Provide fast and friendly customer service by following "Customer First" standards, in person or over the telephone.
• Greet customers as they enter the branch.
• Enter customer orders in the system on the same day the order is received.
• Pull customer orders from warehouse and load into delivery truck, customer vehicle or stage pickup by using safe material handling procedures.
• Produce and complete paperwork accurately including invoices, CODs, special orders, vendor purchase orders, shipping and receiving paperwork.
• Ensure products leaving the branch are billed and cash or card payments are collected following money handling procedures.
• Process all customer returns and warranties the same day they are received.
• Maintain self-service area by restocking, rotating displays, and tidying area.
• Create/maintain branch displays that support corporate programs and branch strengths/markets.
• Use all resources to locate product for customers and provide delivery/backorder updates.

Skills

Customer service

Verbal communication

Basic math

Safety awareness

Education

Basic understanding of HVAC systems

Tools

Prophet 21

Job description

R.E. Michel Company in Panama City, FL is seeking an entry-level Counter Sales 1. You will answer calls, assist customers, locate items, generate invoices, and load or deliver product to customer locations.

This full-time, non-exempt role reports to the Branch Manager and offers a fast-paced environment with safety standards, merchandise displays, order entry on the same day, and cash or card payments processing.