Entry Level | Hospitality Support Coordinator

Destination Careers; Houston (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Destination Careers is seeking an Online Hospitality Support Coordinator to provide remote administrative and customer support for reservations, scheduling, and client service. The role emphasizes coordination, communication, and accuracy to ensure a positive client experience in a virtual environment.

This fully remote position offers structured training, reliable work environment, and opportunities to collaborate with a supportive team.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online tools, email, and digital platforms.
• Ability to manage multiple tasks in a remote setting.
• Customer service or administrative experience preferred.
• Reliable internet access and a suitable remote work environment.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, and digital platforms
• Review confirmations and documentation for completeness and accuracy
• Provide general administrative and customer service support
• Follow established procedures and workflows
• Collaborate with internal teams to ensure smooth service delivery

Skills

Strong written/verbal communication

Excellent organizational skills

Comfortable using online tools/digital

Ability to manage multiple tasks in a

Customer service or administrative

Job description

Job Overview:

We are seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.

This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems.

Key Responsibilities:

Provide online support for client inquiries related to reservations and scheduling

Assist with coordination of hospitality-related services, including accommodations and associated arrangements

Maintain accurate client records and reservation details in internal systems

Communicate professionally with clients via email, phone, and digital platforms

Review confirmations and documentation for completeness and accuracy

Provide general administrative and customer service support

Follow established procedures and workflows

Collaborate with internal teams to ensure smooth service delivery

Qualifications:

Strong written and verbal communication skills

Excellent organizational skills and attention to detail

Comfortable using online tools, email, and digital platforms

Ability to manage multiple tasks in a remote setting

Customer service or administrative experience preferred

Reliable internet access and a suitable remote work environment

Work Environment:

Fully remote position

Structured and supportive team environment

Training and resources provided

$55,000 - $70,000 a year